Contact us
TFG Medical Aid Scheme
The Scheme’s contact information through the Administrator’s office is listed below:
Ambulance and other Emergency services
- Call 0860 999 911
General queries
- Email us at service@discovery.co.za or
- Phone us at 0860 123 077
To send claims
- Email us at claims@discovery.co.za; or
- Drop off your claim in any blue Discovery Health claims box, or post it to PO Box 652509 Benmore 2010 or take a photo and submit your claim using the Discovery app which can be downloaded from the Apple iStore or Google Playstore.
Other services
- If you would like to let us know about suspected fraud:
- Please call our toll-free fraud hotline on 0800 004 500 (callers will remain anonymous) or
- SMS 43477
- and include the description of the alleged fraud.
To pre-authorise admission to Hospital
- Phone us at 0860 123 077
Refunds and Claims
- Email: claims@discovery.co.za
- Post: PO Box 652509, Benmore 2010
- Oncology service centre: 0860 123 077
- HIV Care Programme: 0860 123 077
- Internet queries: 0860 100 696
Contact information for the TFG Employer office is set out below:
New membership registration
- Email: fuse@tfg.co.za
- Call: 021 937 4742
- WhatsApp: 079 192 5376
All other queries